Truecaller, the leading global communications platform, has expanded its Business Chat platform, making it accessible to global channel partners and enterprise solution providers.
Truecaller, headquartered in Stockholm and publicly listed on Nasdaq Stockholm since October 2021, has become an essential part of everyday communication for over 500 million active users worldwide, has recorded over one billion downloads since launch and detected 68 billion spam and fraud calls in 2025 alone.
Partners, including Gupshup and OneXtel, are already live in India along with Globe Teleservices, Cloudcom, and Sling Africa in other global markets, rapidly scaling the product in their respective regions. Global partners can now leverage Truecaller’s massive footprint to offer their clients a trustworthy engagement channel in an increasingly crowded digital world.
By “opening up” market access to its platform, Truecaller is empowering partners to transition their enterprise clients from legacy, low-trust SMS to a verified, smart, media-rich, and conversational communication experience.
Truecaller, in the announcement, noted that through this partner-led expansion, it empowers businesses to reclaim customer attention and establish immediate trust and credibility.
“The definition of success for modern enterprises has fundamentally evolved. It’s no longer just about delivery – it’s about earning attention, establishing credibility, and driving meaningful conversion,” said Priyam Bose, Global Head, GTM at Truecaller.
“By opening up market access to our global partners, we’ve created a powerful gateway for brands to engage with over 500 million active users where they already interact daily through communication that is contextual, trusted, free from clutter, and designed to initiate actions. For existing customers, the outreach opportunity extends to an additional high-impact channel, strengthening the overall customer experience journey.”
Truecaller Business Chat enables a clutter-free, high-trust conversational experience between businesses and consumers.
The Business Chat platform equips partners with actionable insights, including real-time data and rich engagement metrics. This facilitates a more sophisticated, data-driven communication strategy that adapts at every stage of the customer journey.
